The workshop desk
301 East Franklin Street, Suite 240, Richmond, VA 23219Post for the catalog lands here. It is a desk with a mailbox rather than a shop: nothing is on display, nothing can be collected, and parcels going back belong with our retail partner, not with this door.
Letters to the workshop
We read every letter that reaches the workshop, though the answers travel at a workshop pace rather than a call-center one.
About an order
Anything touching money, delivery dates or a package’s whereabouts belongs to our retail partner, and their help desk resolves it fastest. Open the listing you bought from and use the help section there; they can see your order, and we cannot.
About the things themselves
Questions about sizes, materials, fit or care are ours to answer. Letters reach us at [email protected].
Where the post arrives
Inomata301 East Franklin Street, Suite 240, Richmond, VA 23219Post for the catalog lands here. It is a desk with a mailbox rather than a shop: nothing is on display, nothing can be collected, and parcels going back belong with our retail partner, not with this door.
Before writing, try the card’s Details list and the notebook. Two out of three letters we get are already answered there, in more detail than a reply could hold.